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Call Center Essentials → Call Center Operations

(Multilingual) Absenteeism Management for Leaders


Description
Managing absenteeism is a critical aspect of maintaining workplace productivity, employee morale and client satisfaction. This course is designed to provide learners with the knowledge and practices necessary to effectively address and mitigate unscheduled absenteeism in the workplace.

Duration: 20 MINUTES Target Audience: ALL SUPERVISORS AND UP Course Creator: Global Operational Excellence

Content
  • English - Absenteeism Management for Leaders
  • German - Fehlzeitenmanagement für Führungskräfte
Completion rules
  • You must complete 50.00% of the content
  • Leads to a certificate with a duration: Forever
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